We recently held an instructional webinar, you can view a recording here.
Is it possible to see the order form like our prospective customers will see it?
Yes, you can sign up for the trial account and then modify your form for
your Chorus. This is done within the "My Settings" and "Edit My Order
Form" links. Once you have made your changes, click "My Order Form" to
view your order form like your customers will see it.
What will the url of the order form be that our customers will use?
The URL (web address) for your form will be
http://ordersingingvalentine.com/your-city.XX the XX will be your state.
If your city has more than one Chorus they will be devided by adding
North, South, East, West or Central to the city name.
How can I try out the OrderSingingValentine.com system before I buy?
You can sign up for the trial account and use the 10 orders per month to
run some test orders just like when you start taking orders from live
customers. You can create your personalized order form, organize your
test orders, add your quartets, and even make mock assigments to the
quartets of the test gigs. When you are ready to go live, simply
delete your test orders.
Can I see samples of the report, how the quartets and gigs are organized and an individual gig sheet for a quartet?
Can the buyer add a personalized message for the card to be delivered with the song, I don't a box for this in my order form?
When you edit your form, add the word message to the end of line for
each order option you want to allow a personalized message. After that
is added, you will see these standard messages,
Happy Valentine's Day - I love you
You are the light of my life
Let me call you sweetheart
Heart of my heart, I love you
as well as this option "Add your own message"
Your system allows for payment via PayPal OR Check OR COD, but I only see the ability for the buyer to choose PayPal in my order form. Can I give the buyer the option to select between all three?
Yes, select each of these options in "My Settings" and they will all appear in your order form
How do I change the text at the top of my order form?
You can control what appears at the top of the form in "My Settings" > "Order Form Heading".
I want to add a note indicating a deadline to receive check payments, how can I do that?
When you enable "Pay by Check" in "My Settings" you will see a box to
enter the address and person to make the check out to. There is also a
"Check payment note" box below to add a note about your deadline or
other info for check orders.
How do I assign my quartets to the orders and make changes if Needed?
Once you have added your quartets ("Manage Quartets" > "Create new
quartet record"), click "My Orders" > "Detailed View". In each
order, on the bottom left, you will see a drop down list of quartets to
make quartet assignments.
After you make several assignments, you can sort your orders by
Scheduled and Non-Scheduled to see which orders still need to be
scheduled.
As you build your schedules go to "View All Quartets" > "View/Edit" to easily see what orders are assigned to
each quartet. You can view all orders for that quartet or just orders assigned for each day.
If you want to change which quartet an order is assigned to, simply click
that order # and pick a different quartet.
After all order assignments for each quartet are completed, click "View/Edit" and hit the "Print them" link, this
will give you a printer friendly page to print all orders for that quartet in delivery order.
For further assistance, please contact
Kurt Irmiter
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